To ask the Secretary of State for Health and Social Care, pursuant to the Answer of 5 January 2022 to Question 93068 on Coronavirus: Vaccination, if he will (a) urgently publish guidance and (b) introduce retraining for 119 call handlers to enable them to effectively refer patients who have received a covid-19 vaccination overseas to update their NIMS record.
This answer is the replacement for a previous holding answer.
17 January 2022
All 119 call handlers have received substantive and thorough training to effectively guide individuals who have been vaccinated abroad to an appropriate resolution. Call handlers are now able to make referrals to the national booking service.