To ask the Secretary of State for Transport, what steps he is taking to help ensure that people who have their driving tests cancelled can re-book an appointment in a timely manner.
20 January 2022
The Driver and Vehicle Standards Agency (DVSA) recognises the high demand for learners wanting to take their practical driving test following the suspension of routine driver training and testing during the pandemic.
The DVSA understands how disappointing it is when driving tests are cancelled and therefore will only cancel appointments as an absolute last resort. Those affected by cancellations will automatically be offered a new appointment at the original test centre on the next earliest date available.
The DVSA is working hard to provide as many practical driving test appointments as possible and has a number of measures in place to do this. These include offering a national recovery allowance and annual leave buy back to examiners, asking all those qualified to conduct tests, but who do not do so as part of their current day job, to return to conducting tests, and conducting out of hours testing (such as on public holidays and weekends).
The DVSA is also continuing with its campaign to recruit more driving examiners across Great Britain and further increase availability of driving test appointments.