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Coronavirus: Vaccination

Question for Department of Health and Social Care

UIN 99345, tabled on 7 January 2022

To ask the Secretary of State for Health and Social Care, what the average length of time for resolution of complaints with the vaccination data resolution service regarding incorrect covid-19 vaccination records is.

This answer is the replacement for a previous holding answer.

Answered on

2 March 2022

This information is not held centrally.

Vaccine data inaccuracy issues are rectified by the Vaccine Data Resolution Service (VDRS). If an individual believes that their COVID-19 vaccine records are inaccurate, they should contact 119 and ask to be referred to the VDRS. The VDRS will contact the individual within 21 days, and rectify the issue. Where an issue concerns vaccinations received abroad, an individual must book an appointment via the National Booking System and attend a face-to-face appointment to verify evidence of vaccination.

Named day
Named day questions only occur in the House of Commons. The MP tabling the question specifies the date on which they should receive an answer. MPs may not table more than five named day questions on a single day.