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General Practitioners: Standards

Question for Department of Health and Social Care

UIN 85358, tabled on 1 December 2021

To ask the Secretary of State for Health and Social Care, what steps he is taking to reduce GP waiting times for (a) telephone and (b) in-person appointments.

Answered on

6 December 2021

On 14 October, we published ‘Our plan for improving access for patients and supporting general practice to support general practice’. This included a £250 million Winter Access Fund to improve the capacity of general practitioner (GP) practices and increase the number of face-to-face appointments, while also investing in technology to make it easier for patients to see or speak to their GP. We announced additional funding for NHS England to implement the adoption of cloud-based telephony technology across all practices. We remain committed to creating an extra 50 million appointments a year in general practice by increasing and diversifying the workforce.