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Jobcentres: Staff

Question for Department for Work and Pensions

UIN 82387, tabled on 26 November 2021

To ask the Secretary of State for Work and Pensions, what steps she is taking to ensure adequate staffing of job centres.

Answered on

6 December 2021

Jobcentre caseload sizes are closely monitored at both a national and sub national level to allow DWP to plan workforce numbers required. This information is then used to assess the size of the workforce needed in each Jobcentre, which then helps to inform the recruitment activity and ensure adequate staffing levels in each Jobcentre site.