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Department of Health and Social Care: Telephone Services

Question for Department of Health and Social Care

UIN 80383, tabled on 23 November 2021

To ask the Secretary of State for Health and Social Care, what his Department's process is for (a) recording and (b) keeping minutes of phone calls relating to Government business made by Government ministers and officials.

This answer is the replacement for a previous holding answer.

Answered on

23 December 2021

Formal, structured meetings are usually minuted. Guidance is available to help officials meet their obligation under the Civil Service Code to ‘keep accurate official records’, which includes making records of decisions and actions that take place in meetings.

Specific procedures are in place for external meetings involving ministers in ‘Guidance on the management of Private Office Papers’, which is available at the following link:

Named day
Named day questions only occur in the House of Commons. The MP tabling the question specifies the date on which they should receive an answer. MPs may not table more than five named day questions on a single day.