Skip to main content

Care Homes: Visits

Question for Department of Health and Social Care

UIN HL4315, tabled on 22 November 2021

To ask Her Majesty's Government what steps they are taking to monitor how care home providers are enabling residents to receive visitors.

Answered on

7 December 2021

We monitor the implementation of visiting guidance by care homes on a weekly basis using the Capacity Tracker data collection and data on visitor test registrations. Approximately 92.6% of care homes in England are able to accommodate residents receiving visitors.

We regularly review and update guidance on care home visiting, based on clinical advice. If a resident or their family have concerns that a care home is not following visiting guidance appropriately, it should be raised with the home in the first instance. The Care Quality Commission can also investigate complaints and has regulatory powers to take action where providers do not appropriately support access to visits.