To ask the Secretary of State for Health and Social Care, how many staff are working on processing Global Health Insurance Card applications; and whether the Government has made an assessment of the adequacy of the number of staff processing applications in relation to the volume of applications.
23 November 2021
There are approximately 35 to 45 staff deployed to work on Global Health Insurance Card (GHIC) applications. Staffing levels at the NHS Business Services Authority are kept under review to meet demand during peak periods. However, we encourage customers to apply for their GHIC as far in advance of planned travel as possible.