To ask the Secretary of State for Work and Pensions, what equality impact assessment has been made of the impact of benefit and pension Payment Exception Service users being required to collect payment claims by a 90 day expiration date.
19 November 2021
The Equality Assessment showed no impact relating to the protected characteristic groups for the new Payment Exception Service. A 90-day expiry date ensures the Department is alerted where a benefit claimant or pensioner has not cashed a voucher and may require additional support to access their payments. The Department can then put in place and re-issue payments where appropriate.