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Pensions and Social Security Benefits

Question for Department for Work and Pensions

UIN 73890, tabled on 12 November 2021

To ask the Secretary of State for Work and Pensions, what equality impact assessment has been made of the impact of benefit and pension Payment Exception Service users being required to collect payment claims by a 90 day expiration date.

Answered on

19 November 2021

The Equality Assessment showed no impact relating to the protected characteristic groups for the new Payment Exception Service. A 90-day expiry date ensures the Department is alerted where a benefit claimant or pensioner has not cashed a voucher and may require additional support to access their payments. The Department can then put in place and re-issue payments where appropriate.