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Electronic Funds Transfer: Fraud

Question for Treasury

UIN 68263, tabled on 2 November 2021

To ask the Chancellor of the Exchequer, what recent discussions he has had with the Payment Systems Regulator on potential improvements to reimbursement rates for victims of authorised push payment scams.

Answered on

9 November 2021

The Government is committed to tackling fraud and ensuring that victims of Authorised Push Payment (APP) scams are protected.

As set out in its Response to the Payments Landscape Review: Call for Evidence, the Government’s view is that the introduction of Faster Payments rules setting reimbursement and liability requirements on all scheme participants, alongside preventative measures, is the best possible solution to the issue of APP scams. The Payment Systems Regulator’s (PSR) call for views has now closed, and the Government is engaging with the PSR and industry on next steps, including considering what further actions may be necessary to make urgent progress on this issue.

Treasury Ministers and officials have meetings with a wide variety of organisations in the public and private sectors as part of the process of policy development and delivery. Details of ministerial and permanent secretary meetings with external organisations on departmental business are published on a quarterly basis and are available at:

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