To ask the Secretary of State for Work and Pensions, what target timescale her Department sets for the payment of invoices submitted through Access to Work.
This answer is the replacement for a previous holding answer.
Answered on
10 November 2021
As part of DWP’s response to the covid-19 pandemic, we have extended the time period for customers to submit claims for payment following costs being incurred, from six months to nine months.
Access to Work aim for customers to be paid within 10 working days of receipt of claims and all supporting evidence.
Answered by
Department for Work and Pensions
Named day
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