To ask the Secretary of State for Work and Pensions, what the average time to process payments to support workers was in each of the last 12 months for which figures are available.
This answer is the replacement for a previous holding answer.
2 November 2021
Access to Work customers have 9 months within which to submit their request for payment, once costs have been incurred. Access to Work aim for customers to be paid within 10 days of receipt of claims and all supporting evidence.
Unfortunately, we are not able to provide details of average processing times for payments to support workers as we do not hold this data.