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Energy Supply: Low Incomes

Question for Department for Business, Energy and Industrial Strategy

UIN HL3392, tabled on 25 October 2021

To ask Her Majesty's Government what steps they are taking to ensure that families with members (1) in low-paid jobs, or (2) on zero-hour contracts, can pay their energy bills and do not fall into fuel poverty.

Answered on

8 November 2021

The energy price cap will save 15 million households up to £100 on their energy bills this winter. The Government supports low-income and fuel poor households with their energy bills through the Warm Home Discount and Cold Weather Payments, where eligible.

The Warm Home Discount scheme currently provides over 2 million low-income and vulnerable households with a £140 rebate off their winter energy bill. Warm Home Discount funding for 2021/22 year is worth £354 million.

In addition, the Government has announced an extra £500 million for local authorities through the new Household Support Fund to provide help to millions of the most in need.

The independent regulator, Ofgem has an objective to protect vulnerable consumers. Its Consumer Vulnerability Strategy 2025 includes activities to improve identification of vulnerability and supporting those struggling with their energy bills. Further details of Ofgem’s Consumer Vulnerability Strategy 2025 are available on Ofgem's website.