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Social Security Benefits

Question for Department for Work and Pensions

UIN 57019, tabled on 15 October 2021

To ask the Secretary of State for Work and Pensions, what the eligibility criteria are for a claimant to receive their payments through her Department's Payment Exception Service when Post Office card accounts end.

This answer is the replacement for a previous holding answer.

Answered on

21 October 2021

The Payment Exception Service has been designed for customers who cannot open or manage a basic bank or standard accounts and enables them to obtain cash payments via the PayPoint network or from their Post Office.

Named day
Named day questions only occur in the House of Commons. The MP tabling the question specifies the date on which they should receive an answer. MPs may not table more than five named day questions on a single day.