To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps his Department is taking to ensure low income customers switched to a new energy company under the supplier of last resort mechanism do not lose the financial support given to them under the warm home discount.
This answer is the replacement for a previous holding answer.
22 October 2021
The Warm Home Discount (WHD) scheme, introduced in 2011, places a legal obligation on medium and larger energy suppliers to deliver support to people living in fuel poverty or a fuel poverty risk group. Ofgem is the WHD scheme administrator.
All suppliers of last resort have agreed to provide Warm Home Discount rebates to the eligible customers of failing suppliers with over 150K domestic customer accounts, and the Government expects them to continue doing so.