To ask the Secretary of State for Work and Pensions, what progress her Department is making on ensuring that eligible pensioners receive their state pension on time.
21 September 2021
DWP is aware that a small number of new State Pension claims have been subject to delays in receiving payment.
The Department is working hard to clear the current backlog, many of which have accrued since the Covid Pandemic.
We are prioritising overdue payments and payments that are imminent within the next few weeks. Normal service will be resumed by the end of October 2021.
Claimants don’t need to act, we have identified the cases and will process them as soon as possible.