To ask the Secretary of State for Work and Pensions, with reference to the Parliamentary and Health Service Ombudsman's findings on the Department for Work and Pensions’ communication of changes to women's state pension age, published on 20 July 2021, that changes to the State Pension age for women were not satisfactorily communicated after 2004 affecting the notice period for those changes, what plans her Department has to compensate people affected by that maladministration.
16 September 2021
The Parliamentary and Health Service Ombudsman (PHSO) has not completed his investigation. This a multi staged process and the report published on 20 July 2021 concludes stage-one of the investigation.
It would not be appropriate to comment on the PHSO’s report whilst the investigation is ongoing; and section 7(2) of the Parliamentary Commissioner Act 1967 states that Ombudsman investigations “shall be conducted in private”.