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Gambling: Ombudsman

Question for Department for Digital, Culture, Media and Sport

UIN 32453, tabled on 13 July 2021

To ask the Secretary of State for Digital, Culture, Media and Sport, if he will establish a Gambling Ombudsman.

Answered on

20 July 2021

The government launched its Review of the Gambling Act 2005 on 8 December with the publication of a wide-ranging Call for Evidence. The Review will look at the effectiveness of the regulatory framework and whether further protections are needed. As part of its broad scope, it will also look at evidence on the case for changes to consumer redress arrangements, including assessing options such as an ombudsman. We intend to outline our conclusions and next steps in a white paper by the end of the year.

Details of ministerial meetings are publicly available and can be found at: https://www.gov.uk/search/transparency-and-freedom-of-information-releases?content_store_document_type=transparency&organisations%5B%5D=department-for-digital-culture-media-sport