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Personal Independence Payment

Question for Department for Work and Pensions

UIN 32391, tabled on 13 July 2021

To ask the Secretary of State for Work and Pensions, what steps her Department has taken to reduce delays in the processing of Personal Independence Payment claims.

Answered on

19 July 2021

We are committed to ensuring that people can access financial support through Personal Independence Payment in a timely manner. We always aim to make an award decision as quickly as possible, taking into account the need to review all available evidence.

We are currently operating within expected levels. Average clearance times from initial claim to a decision being made for new claims at the end of April 2021 is 19 weeks, which is the same as average clearance times achieved in March 2020, prior to the Covid-19 pandemic

Named day
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