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Social Security Benefits: Appeals

Question for Department for Work and Pensions

UIN 21320, tabled on 23 June 2021

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 16 June 2021 to Question 16930, Social Security Benefits: Appeals, if her Department will publish the conclusions of their research and analysis to understand the consequences of newly introduced benefit assessment channels.

Answered on

28 June 2021

Findings from the Department’s programme of research and analysis to understand the consequences of the newly introduced assessment channels will be made available via outputs published on We expect to publish findings from a 2020 telephone survey of PIP and UC/ESA claimants who received a telephone assessment shortly.

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