To ask the Secretary of State for Work and Pensions, by what date she plans to (a) commence and (b) complete the rollout of recorded personal independence payment assessments for all applicants that wish to opt for one.
21 June 2021
Personal Independence Payment (PIP) claimants, invited to a telephone assessment, can opt to have their assessment recorded by assessment providers, who will provide the equipment necessary to allow this service to proceed.
The department is currently working with PIP assessment providers to deliver an audio recording service for face to face assessments, that removes the requirement for the claimant to provide the equipment. Work is also ongoing to introduce an audio recording facility for video assessments. This will bring the audio recording of face to face and video assessments in line with the recording of telephone assessments and we aim to complete both as soon as it is practically possible.
Currently, PIP claimants invited to a face to face assessment, can record their assessment themselves, subject to the conditions set by the department. These are listed in the PIP Assessment Guide, and are contained within correspondence sent to claimants from the assessment providers.