Skip to main content

National Insurance

Question for Department for Work and Pensions

UIN 12356, tabled on 8 June 2021

To ask the Secretary of State for Work and Pensions, whether her Department has made an assessment of whether an online application process for a National Insurance number would improve efficiency.

Answered on

15 June 2021

The Department is in the process of reforming the National insurance number (NINo) process and has developed a digital application service.

From 28th April 2021 all employment inspired NINo applicants can make their initial request for a NINo online at

For applicants who have been through an Identity verification process with another government department they are no longer required to attend a face to face identity appointment.