To ask the Chancellor of the Duchy of Lancaster and Minister for the Cabinet Office, what proportion of correspondence sent by hon. Members to his Department received a substantive response within the service standard in each month of (a) 2018, (b) 2019 and (c) 2020.
27 May 2021
The Government recognises the great importance of the effective and timely handling of correspondence.
The Cabinet Office is currently compiling data on the timeliness of responses to Hon. and Rt Hon. members from Government Departments and Agencies. This data will be released, and made available to Members, in due course.