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Parliamentary and Health Service Ombudsman: Complaints

Question for Cabinet Office

UIN 185935, tabled on 22 April 2021

To ask the Chancellor of the Duchy of Lancaster and Minister for the Cabinet Office, what discussions he has had with the Parliamentary and Health Service Ombudsman on its decision as of April 2021 to use a Severity of Injustice scale to decide on which complaints will be accepted for investigation.

Answered on

27 April 2021

The Parliamentary and Health Service Ombudsman (PHSO) is independent of Government and is accountable to Parliament through the Public Administration and Constitutional Affairs Committee for its performance. The PHSO will therefore reply separately to these questions by letter.

Answered by

Cabinet Office