To ask the Chancellor of the Duchy of Lancaster and Minister for the Cabinet Office, if his Department will launch a public education campaign that would alert consumers to their potential liability for (a) customs charges, (b) import VAT and (c) increased courier handling charges when making purchases from online marketplaces that fulfil orders from within the EU.
28 April 2021
The Government is already communicating the practical changes that follow Brexit for citizens and businesses and has been doing so since last year. This public information campaign has reached 99.7% of UK adults.
The Government has worked with the retail industry to ensure that they take the actions necessary to comply with new rules now that the UK has left the EU. This includes ensuring that their customers are aware of any charges if goods are sourced from within the EU or from further afield.