To ask the Secretary of State for Digital, Culture, Media and Sport, with reference to the recent collapse of Football Index, what assessment he has made of the potential merits of creating a Gambling Ombudsman.
15 April 2021
The government is taking the collapse of Football Index and the concerns of those affected by it very seriously, and the Secretary of State and I have met the Gambling Commission to receive urgent updates. We are particularly keen to understand both how this situation came about and what lessons we can learn from these events. Further details will be provided in due course.
DCMS officials were made aware of the challenges facing Football Index in March 2021 shortly before the Gambling Commission suspended the licence of BetIndex Ltd, the operator of Football Index. The Gambling Commission’s regulatory investigation is ongoing. While we have been in close contact with the Commission as it continues its investigation, its role as set out in the Gambling Act is to conduct investigations fully independent of Government. It is not for the government to direct independent regulatory bodies on individual cases.
Our Review of the Gambling Act 2005 is considering a range of questions around the regulation of gambling, including the powers and resources of the Commission and whether any changes to the legislation are required to make it fit for the digital age. The review will also consider whether an alternative system of consumer redress, such as an ombudsman, is needed. Our call for evidence closed on 31 March and we are carefully considering the responses received.