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Property Development: Regulation

Question for Ministry of Housing, Communities and Local Government

UIN 174201, tabled on 23 March 2021

To ask the Secretary of State for Housing, Communities and Local Government, what assessment his Department has made of the effectiveness of the existing regulatory mechanisms for (a) property managers and (b) developers of leasehold properties.

Answered on

31 March 2021

The Government is committed to ensuring that those living in the leasehold sector are protected from abuse and poor service. We believe that service charges and fees should be transparent and communicated effectively, and that there should be a clear route to challenge or redress if things go wrong. We established an independent working group on regulation of property agents, chaired by Lord Best, to raise professionalism and standards across the sector. The working group published its final report to Government (see: and we are considering the report’s recommendations.

The Government is bringing forward fundamental changes to the building regulatory regime through the Building Safety Bill. This includes establishing a new regulator which will have oversight of the whole built environment; and improve building and fire safety, so that people will be, and will feel, safer in their homes. There will be tougher sanctions for those that fail to meet their obligations. We will place a duty of competence for carrying out design and building work across all buildings and require developers to belong to the New Homes Ombudsman to resolve disputes when things go wrong.