To ask the Secretary of State for Work and Pensions, what plans her Department has to reduce the time taken for child maintenance payment assessments.
Answered on
17 March 2021
The Child Maintenance Service (CMS) has introduced the Apply Online Service for customers which has reduced the average application time from 45 minutes to 15 minutes. This service also has a webchat function to support customers applying online.
Answered by
Department for Work and Pensions