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Housing: Construction

Question for Ministry of Housing, Communities and Local Government

UIN 158973, tabled on 25 February 2021

To ask the Secretary of State for Housing, Communities and Local Government, what discussions he has had with Cabinet colleagues on improving consumer protection in the residential building industry.

Answered on

3 March 2021

The Government is committed to improving consumer protection for residents across the housing market, including the residential building industry. This includes ensuring that the New Homes Ombudsman is established and developers are required to belong to it. Last year we published the draft Building Safety Bill which included provision for the New Homes Ombudsman. This will require developers to belong to the New Homes Ombudsman and provide better protection for new build homebuyers.‚Äč

We will bring forward legislation when Parliamentary time allows. Alongside introducing legislation, we continue to stay in touch with the industry-led New Homes Quality Board to consider the appointment of a voluntary New Homes Ombudsman scheme and produce a developers code of practice.