To ask the Chancellor of the Exchequer, how many customer service staff National Savings & Investments employs.
1 March 2021
NS&I’s operational services and staffing arrangements are outsourced to Atos. As of February 2021, there were circa 1,100 staff employed by Atos working across NS&I’s customer service and back office operations. This compares with circa 900 staff working across NS&I’s customer service and back office operations in February 2020.