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National Savings and Investments: Staff

Question for Treasury

UIN 155357, tabled on 19 February 2021

To ask the Chancellor of the Exchequer, how many customer service staff National Savings & Investments employs.

Answered on

1 March 2021

NS&I’s operational services and staffing arrangements are outsourced to Atos. As of February 2021, there were circa 1,100 staff employed by Atos working across NS&I’s customer service and back office operations. This compares with circa 900 staff working across NS&I’s customer service and back office operations in February 2020.

Answered by

Treasury