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Bereavement Support Payment: Publicity

Question for Department for Work and Pensions

UIN 153294, tabled on 11 February 2021

To ask the Secretary of State for Work and Pensions, what steps her Department is taking to raise awareness of bereavement support payment in order to increase uptake of that benefit.

Answered on

22 February 2021

Bereavement Support Payments (BSP) can provide vital support for those who are eligible to receive them and our communications are directly targeted at this group. The department staff, including those in Jobcentres, are trained to ensure correct support is offered to all customers and can assist with the process of applying for BSP as we appreciate applications are made at a difficult time.

We also produced a step by step guide to help bereaved people understand what to do after a death. It provides information on where to get help, which agencies to approach and which benefits they may be able to claim; while also signposting them to GOV.UK for the latest information. We have improved the information available on GOV.UK about BSP and Funeral Expenses Payment and are continually exploring ways to join up Bereavement Services and the Cross-Government Tell Us Once service.

We continue to promote BSP to relevant external stakeholders through regular meetings, newsletters and ministerial engagement.

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