To ask the Secretary of State for the Home Department, whether the support services agreed upon as part of the G-Cloud 12 Call-Off contract awarded to Amazon Web Services in December 2020 will be provided solely from the UK.
15 February 2021
Amazon Web Services provide support from a number of UK based, security cleared resources that are based within the UK. These UK based security cleared staff work with our inhouse teams to develop, design and review AWS hosted services. For enterprise support during incidents or issues, AWS support is provided under a follow the sun approach from several geographical locations.
AWS Support staff do not have direct access to any of our services and cannot access and data or systems.