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Armed Forces: Housing

Question for Ministry of Defence

UIN 145115, tabled on 28 January 2021

To ask the Secretary of State for Defence, what recent estimate he has made of the number of military homes owned by Annington Homes that are awaiting repairs.

Answered on

2 February 2021

As of 29 January 2021, 9,861 occupied Annington Homes properties in England and Wales were awaiting reported response repair action.

Properties will be attended to in line with the contractual timeframes for repairs once categorised as Emergency, Critical, Urgent or Routine. The number of outstanding repairs per category is shown in the following table.

Repair Category

Volume

Emergency

1

Critical

34

Urgent

1,451

Routine

8,375

Total

9,861

In December 2020, 95.38% of all repairs reported were responded to within their required timeframes; this exceeded the required performance target.

The Ministry of Defence provides a prioritised response repair service for all Service Family Accommodation in the UK. Seasonal variation normally results in a repair spike during the winter months. This results from factors such as inclement weather causing issues to property and a higher rate of heating faults being reported.

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