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Department for Work and Pensions: Remote Working

Question for Department for Work and Pensions

UIN 140851, tabled on 20 January 2021

To ask the Secretary of State for Work and Pensions, how many staff across her Department can currently work from home; and what steps she is taking to improve access to the necessary equipment to increase home working in her Department.

Answered on

25 January 2021

Since March 2020 we have increased the number of colleagues with the IT to enable them to work more flexibly by over 50,000, meaning almost 74,000 people in total have equipment to enable them to work from home. This is approximately 81% of our workforce. Every day more colleagues are able to work from home as we continue to roll out more IT equipment to ensure that everyone in DWP is enabled to work from home where appropriate by the end of March 2021.

We are limiting how many colleagues remain working in an office setting in order to balance the need to provide essential public facing services for citizens, whilst maintaining safe social distancing in line with Government / Devolved Administration guidelines. Examples of such roles are some of our Jobcentre services (which provide vital face to face support for our most vulnerable citizens), and clerical processes such as Industrial Injuries Disablement Benefit applications.

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