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Department for Work and Pensions: Offices

Question for Department for Work and Pensions

UIN 138980, tabled on 18 January 2021

To ask the Secretary of State for Work and Pensions, how many staff in her Department are working in an office setting, and what the roles are of those staff.

Answered on

21 January 2021

Since March 2020 we have increased the number of colleagues with the IT to enable them to work more flexibly by over 50,000, meaning almost 74,000 people in total have equipment to enable them to work from home. This is approximately 81% of our workforce. Every day more colleagues are able to work from home as we continue to roll out more IT equipment to ensure that everyone in DWP is enabled to work from home where appropriate by the end of March 2021.

We are limiting how many colleagues remain working in an office setting in order to balance the need to provide essential public facing services for citizens, whilst maintaining safe social distancing in line with Government guidelines. Examples of such roles are some of our Jobcentre services (which provide vital face to face support for our most vulnerable citizens), and clerical processes such as Industrial Injuries Disablement Benefit applications.

Currently, around 31,000 DWP employees are consistently working from an office, with approximately a further 5,000 working from a combination of home and a DWP office location. Combined, this accounts for around 42% of the DWP employees who currently attend an office during the working week.

Named day
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