To ask the Secretary of State for Work and Pensions, what steps her Department is taking to improve access to the personal independence payments assessment.
11 January 2021
The Department is committed to assessing people with health conditions and disabilities fairly and accurately. We have introduced telephone assessments as part of the Department’s Covid-19 response and we are now testing video assessments. Building on changes already made, the upcoming Health and Disability Support Green Paper will consult on how to make further improvements to our services to make them better and easier for disabled people to access and use.