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Personal Independence Payment: Medical Examinations

Question for Department for Work and Pensions

UIN 134173, tabled on 6 January 2021

To ask the Secretary of State for Work and Pensions, what steps her Department is taking to make personal independence payment assessment forms available online.

Answered on

11 January 2021

We are committed to providing a digital channel - “PIP Apply” - to widen claimants’ choices on how to make a new claim for PIP. In October 2020 we introduced – testing on a small scale - an online version of the PIP 2 claim form for claimants to complete using an HTML link sent via an email. We will use the learning from this as we develop this service further. Our aim is to scale this service by Spring 2021. We are also working on how we enable claimants to access this service directly from removing the need for the initial telephone call. As this digital channel will be optional, we will ensure we continue to offer our telephony service and paper form for those who are unable or prefer not to use our online services.

Named day
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