To ask Her Majesty's Government what plans they have to review the effectiveness of warranties on construction projects.
Answered on
17 December 2020
Government is clear that warranties on construction projects need to be fit for purpose and provide proper protection for consumers. It is the responsibility of the Financial Conduct Authority to regulate new build warranties and protect consumers. If a consumer is unhappy with the warranty provider’s action, they can contact the Financial Ombudsman Services for free.