To ask the Secretary of State for Health and Social Care, what steps people should take who wish to request a covid-19 test and who do not have internet access or an email address.
This answer is the replacement for a previous holding answer.
12 January 2021
There are a number of ways individuals can access testing without an email address or internet access. Individuals can ask someone they trust who has a mobile number or email address, for example, a family member to book a test or receive their results. If this is not possible, individuals can contact 119 in England, Wales and Northern Ireland and 0300 303 2713 in Scotland to book a test at their nearest test site and to receive their results, either via a call back to a landline or by contacting 119 once the results are available. We are working to further improve the accessibility of testing via non digital routes.