Skip to main content

Driver and Vehicle Licensing Agency: Staff

Question for Department for Transport

UIN 124240, tabled on 2 December 2020

To ask the Secretary of State for Transport, what assessment his his Department has made of the effect of the covid-19 outbreak on the level of staffing in the DVLA.

Answered on

7 December 2020

The Driver and Vehicle Licensing Agency (DVLA) has a range of services available online which offer the quickest, easiest and often cheapest way to transact. The DVLA’s staff have ensured these online services have worked well throughout the pandemic, allowing businesses and motorists to transact with DVLA at a time and place that suits them.

All DVLA staff who can work from home continue to do so as office space has been prioritised for operational staff who have to be on-site to process paper applications.

The health and safety of DVLA staff is a priority. In line with the relevant guidance, the DVLA is employing shift patterns, staggered start times, weekend working and other measures to ensure that social distancing can be maintained.

Named day
Named day questions only occur in the House of Commons. The MP tabling the question specifies the date on which they should receive an answer. MPs may not table more than five named day questions on a single day.