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Coronavirus: Contact Tracing

Question for Department of Health and Social Care

UIN 115028, tabled on 12 November 2020

To ask the Secretary of State for Health and Social Care, what steps his Department is taking to ensure that businesses (a) correctly display the QR code for the NHS Test and Trace app or (b) take contact details where use of that app is not possible.

Answered on

6 December 2020

Displaying an official National Health Service QR code poster and collecting contact details for NHS Test and Trace for certain venues is a legal requirement for designated businesses and venues in England. If a customer or visitor chooses to check in by scanning the NHS QR code, they do not also need to provide their contact details. Local authorities are enforcers of this regulation in England and have the power to issue fines starting from £1,000 for venues that are failing to comply. Fines will rise to £10,000 for repeat offenders. The police can be used as a last resort.

We have held stakeholder engagement meetings with each of the sectors in scope of the guidance to explain the policy and provide an opportunity for question. We have also published advice on how to print and display the official NHS QR code poster which is available at the following link: