To ask the Secretary of State for Work and Pensions, whether there is an easement in place for people who fail to (a) attend and (b) participate in a telephone assessment for (i) employment and support allowance and (ii) universal credit.
10 November 2020
Our priorities are people’s safety and ensuring that they receive the support they are entitled to. We will contact anyone who has not engaged in a telephone Work Capability Assessment arranged since 2 November 2020 to establish if they have a good reason for not attending or participating. Claimants will be given the opportunity to explain why they did not, or could not attend or participate in the telephone assessment and where good cause is provided and accepted, support will continue