To ask the Secretary of State for Transport, if he will take steps to ensure the DVLA prioritises driving licence applications for key workers during the covid-19 pandemic.
29 September 2020
During the national lockdown, the Driver and Vehicle Licensing Agency (DVLA) recognised the impact that the pandemic would have on the UK’s vital supply chains and emergency workers. To address this, the DVLA provided a service to prioritise applications from key workers. This included a dedicated postal address for driving licence applications and specific support through the DVLA’s contact centre.
The DVLA is now processing applications from all customers as normal but is able to prioritise applications from key workers as necessary.