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Patients: Medical Records

Question for Department of Health and Social Care

UIN HL8223, tabled on 17 September 2020

To ask Her Majesty's Government which systems are currently being used by NHS GP practices in England to provide patients with online access to their medical records; and how many (1) registered patient users, and (2) active patient users, use each such system.

Answered on

20 October 2020

The major providers of general practice systems are EMIS, TPP, Vision and Microtest. The following table shows the registered patients for practices with each system with access to online medical records, and the number of views in June 2020 (which can include multiple views by the same patient). A monthly report is published by NHS Digital which shows usage at practice and clinical commissioning group level, and includes online appointments and prescriptions.

Supplier

Number of Patients with Access to Online Medical Records (000)

% of Patients with Access to Online Medical Records

Number of Views in June 2020

EMIS

3,800

10.98%

398,928

Microtest

5

4.18%

5,651

TPP

1,900

7.95%

713,498

Vision

43

2.85%

-

Total

5,700

9.57%

1,118,077

Source: Patient Online Management Information Data - June 2020

Records of the systems used by hospital trusts are not collected centrally as this is managed by individual trusts.