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Personal Independence Payment: Coronavirus

Question for Department for Work and Pensions

UIN 82607, tabled on 28 August 2020

To ask the Secretary of State for Work and Pensions, if she will make it her policy to permit personal independence payments assessment forms to be completed online during the covid-19 outbreak.

Answered on

3 September 2020

We are focused on transforming the PIP claimant journey overall to provide a more streamlined and user-friendly approach. We are committed to providing a digital channel - “PIP Apply” - to widen claimants’ choices on how to make a new claim for PIP. Using the digital channel is optional and we will ensure we provide effective alternatives for those who are unable or prefer not to use our online services. We are aiming to provide this service by the end of the year.