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Question for Home Office

UIN 82308, tabled on 28 August 2020

To ask the Secretary of State for the Home Department, what steps she is taking to (a) limit the level of turnover of caseworkers in her Department and (b) ensure the effective training of caseworkers.

Answered on

7 September 2020

Asylum Operations have, over the last 18 months increased the number of decision makers and support staff as part of a rolling recruitment campaign, developed a staff retention strategy to ensure Asylum Operations retains its highly skilled asylum decision makers.

The Asylum Operations Training Team ensure the effective training of caseworkers by delivering the Foundation Training Programme to all new asylum decision makers. This intensive five-week course provides staff with training on all aspects of asylum decision making. This course is followed by a period of mentoring to consolidate their learning.

In addition, an Asylum Transformation Programme is in development that will help address attrition alongside seeking to simplify, streamline and digitise processes as part of the plans to speed up Asylum decision making.

Answered by

Home Office
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