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Continuing Care: Internet

Question for Department of Health and Social Care

UIN HL7280, tabled on 24 July 2020

To ask Her Majesty's Government what plans they have to produce guidance on monitoring and evaluating the quality of virtual NHS continuing healthcare assessments.

Answered on

10 August 2020

During the COVID-19 emergency period, National Health Service Continuing Healthcare (CHC) assessments have not been required due to changes made under section 14 of the Coronavirus Act 2020. Where CHC assessments have continued during the emergency period, these must be compliant with the NHS Commissioning Board and Clinical Commissioning Groups (CCGs) Regulations 2012 and the CHC National Framework.

CCGs may use a number of approaches to arrange Multidisciplinary Team assessments, including video conference. Preferences for how these are carried out should be indicated by the individual being assessed or their representatives.

To ensure the delivery of high-quality assessments, local assurance processes should be in place. There is also a detailed review process for eligibility decisions if an individual is dissatisfied with the outcome.