To ask the Secretary of State for Work and Pensions, what progress her Department has made on its Safeguarding Policy Review which was due for completion in Autumn 2019.
1 September 2020
It would be inappropriate to comment on the Safeguarding review due to current legal proceedings. However, as part of our commitment to improving vulnerable customers’ experience with the Department; we currently have 10 Senior Safeguarding Leaders in place and plan to have 25 in place by Autumn. They will work across all services and with key partners to support and deliver a consistent service to vulnerable customers. We have also established the Customer Experience Directorate to co-ordinate policy development, guidance and learning as well as monitor the implementation of change.