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Coronavirus: Screening

Question for Department of Health and Social Care

UIN 73074, tabled on 13 July 2020

To ask the Secretary of State for Health and Social Care, whether he is taking steps to change the process for returning a covid-19 home test for people who (a) do not have internet access and (b) are confused by the current instructions.

Answered on

19 August 2020

Testing is a key part of the United Kingdom’s response to COVID-19, and, following the publication of the Government’s Testing Strategy we have rapidly expanded our capacity. The Government has set up a Testing Call Centre for those who have no internet access or need advice on how to order a COVID-19 test. Calls in England and Wales can be made to the 119 line for those who have no internet access.

Those with a trusted proxy, for example a friend or family member who they would be willing to share their results with, could provide their proxy’s email address and/or mobile number. Contact can be made by phoning 119 or at the following link: