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Contact Tracing: Computer Software

Question for Department of Health and Social Care

UIN 52608, tabled on 1 June 2020

To ask the Secretary of State for Health and Social Care, whether the new Track and Trace app will be able to alert people who are hard of hearing.

Answered on

10 June 2020

We continue to work to ensure the National Health Service COVID-19 app is compliant with the Web Content Accessibility Guidelines. We are committed to regular audits of the app by independent specialist assessors to conduct usability testing of the app, including dedicated research to solely focus on accessibility, as part of a wider strategy to ensure nobody is excluded. We have published an Accessibility Statement, which will be kept under review and updated as necessary.